General Information

The Credit Application, Current Inventory, and order forms are all PDF files.  If you do not have an Adobe Reader on your PC, you will need to download the free one below in order to view the files.

PAYMENT TERMS

1% - 10 Days - Net 11.  A 1% Cash Discount is allowed if the invoice is paid within 10 days after the date of delivery.  All payments must be received by Mid-South Millwork at 9891 S. Houston Oak Drive, Germantown, TN  38139.

CLAIMS AND RETURNS

Shortages or damages must be filled immediately with the delivering carrier and Mid-South Millwork.  A copy of the bill of lading with the number of items damaged, approved and signed by the carrier, must be faxed to Mid-South Millwork immediately.  The bill of lading must be signed by the carrier in order to receive credit.  Quality claims must be held for inspection by an authorized Mid-South Millwork representative.  No material can be returned without written approval from Mid-South Millwork.

• DOORS - Credit after approval from Mid-South Millwork is cost of door minus $10.00 for salvage.
• JAMBS AND MILLWORK - Call office for instructions.

ORDER ENTRY

Mid-South Millwork customer service will enter and schedule orders when received in Cincinnati, OH and will send back an order confirmation within 48 hours.

LEAD TIME

WAREHOUSE - 2 to 3 weeks from date or order.

CONTAINERS - 9 to 11 weeks from date or order.

CANCELLATION POLICY

Standard orders and specials can be cancelled up to 72 hours form date of order.

FREIGHT

CONTAINER - Outside 200 miles of port of entry add $250 to the container price.
(FULL)

WAREHOUSE - Orders over 64 doors freight included.
DELIVERY        - Orders from 5 to 63 doors add $325 to the order.
                           - Orders up to 5 doors add $250 to the order.
                           - Jambs and Mantles - Call office for quote.

CINCINNATI
WAREHOUSE
PICKUP BY
CUSTOMER     - Full skid quantities - no charge.